• Panda Rides | Guwahati | Northeast
  • Panda Rides | Guwahati | Northeast

©2019 by Panda Rides. 

FAQ

HOW DO I RESERVE A VEHICLE?

Select the dates you are interested in. Select the vehicle you like from the list of available items. After that, confirm your selected vehicle, dates by filling up the booking form or by calling the number mentioned or by leaving a message (Whatsapp, Gmail, Facebook) and someone from the team will contact you and confirm the reservation. 

Note-Your reservation is confirmed only after you make an advance payment.

FROM WHERE DO I PICK UP THE VEHICLE?

You can pick up the vehicle on the day of your reservation from the mentioned location. The address will be mentioned in the confirmation email/message as well. 

WHAT ARE THE DOCUMENTS THAT I NEED TO SUBMIT TO TAKE THE VEHICLE?

The following would be the documents that need to be submitted for renting the bike:

Valid Driving License to drive in India.

Voter ID | Aadhar | Passport. (Either one)

Orginal will be retained , a duplicate copy will be provided to the rider for the journey.

For international visitors, a valid driving license from their home country with International Driving Permit is necessary along with a valid Visa. Original to be brought, copy will be retained for record.

 

Note- Passport. Original to be brought, copy will be retained for record

 

IS THERE ANY LIMIT?

Yes, the renter has to be at least 22 years of age .

IS FUEL INCLUDED IN THE TARIFF?

1 Liter fuel would be provided for the rider to reach the nearest gas station for refueling.

CAN I HAVE THE VEHICLE DELIVERED TO MY LOCATION?

Yes, you can get the bike delivered to your location. Please discuss with our team on this. (Extra charges may apply).

IS THERE ANY DEPOSIT THAT I HAVE TO PAY?

Yes, a minimal deposit fee of ₹1500 is charged for Two Wheeler &  ₹5000 for four wheeler.

ARE THE RATES MENTIONED INCLUSIVE OF ALL TAXES?

5% GST is applicable in to total rent.​

DO YOU HAVE LATE RETURN PENALTIES?

Penalty for delay in returning the VEHICLE: All bikes are due back at the time and day agreed as per the booking form. If the hirer returns the vehicle beyond the time specified in the booking form he shall be charged 2 day's rental as penalty. If you suspect that you will be late, please extend your reservation by calling the Contact Number given to you while filling up the form to avoid the penalty. We will not be able to extend if there's another confirmed reservation for the period.

IF THERE IS ANY DAMAGE TO THE VEHICLE?

  • The vehicle is properly inspected before handing it over to the customer so must be returned in the condition it was taken during the time of pick up.

  • Any damage to the vehicle, the cost of repair must be borne by the customer.

  • Any damage to the accessories , the repair charge must be borne by the customer.

TIPS-

1. Call us at least 3 days prior to check on the avaibility of vehicles.

2. Book a ride in advance for a hassle free service.

3. Let us know beforehand if any kind of riding gear is required along with the vehicle for rent.

4. Ride Safe.

5.ONTRIP MAINTENANCE FOR LONG DURATION trip.